An airline took this guy’s customer ‘complaint’ seriously and it just got better and better
Delta Air Lines went viral although not possibly in the way it would have intended after one customer made a ‘complaint’ on Twitter which it might just have taken more seriously than it was intended.
It began when a chap called Drew Gooden got in touch to say this.
Excuse me @Delta but this is outrageous. I just got sucked through the toilet hole in one of your aircrafts and am now hurtling through the sky, can I get my money back? This never happens on Southwest.
— Drew Gooden (@drewisgooden) July 10, 2019
He surely wasn’t expecting a response but – guess what? – he got one anyway.
Hello Drew, I am sorry to learn of this, can you provide more detail to what occurred. HBB
— Delta (@Delta) July 10, 2019
Which means either the Delta Air Lines social media person messed up, or they have the world’s driest sense of humour (let’s not rule that out. Maybe).
Gooden provided the extra detail as requested.
got sucked through toilet hole
— Drew Gooden (@drewisgooden) July 10, 2019
And that was the end of that. Apart from the exchange going wildly viral on Twitter, obviously.
you are really good at typing while you are hurtling through the sky so brave
— Jennica (@duckkdaddyDrew) July 10, 2019
I just wanna know: Did you tweet this before or after you landed? Did you die?
— Loving_Hobi.exe (@britttercup) July 11, 2019
still falling
— Drew Gooden (@drewisgooden) July 11, 2019
I literally clicked on this tweet so fast to see if delta had responded. I was NOT disappointed 😂.
— kat (@smolone4) July 10, 2019
this is free advertisement be grateful @Delta
— shay ¨̮ (@tinymeatgreg) July 10, 2019
that happens to me ALL THE TIME on delta! glad i’m not the only one
— stream chant ✿ 75 (@storyoftucks) July 10, 2019
I’m sorry but this had me on the FLOOR. This has the same energy as me saying some nonsensical bullshit and my teacher making a valiant attempt to understand
— Aggressive Pacifist (@CatharticCows) July 11, 2019
“Happy to help, Mr. Gooden. There will be a $200 fee for not completing your itinerary. Would you like to use the same credit card?”
— Jonathan Furmanski (@jfurmanski) July 10, 2019
To conclude …
fucks sake @delta
— Yung Disappointment (@ThatEdgyTwat) July 10, 2019
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