23 times the customer really wasn’t right and they’re very funny and occasionally far too relatable
It began when the great @WelshDalaiLama asked people on Twitter for examples of when the customer really, really hasn’t been right.
They say "the customer is always right".
Tell me a story of a customer you've encountered that proves this motto spectacularly wrong.
— Dai Lama (@WelshDalaiLama) April 5, 2019
And people had stories, lots of stories, always funny and invariably far, far too relatable for comfort.
Here are 23 of the very best.
A customer complained that when they opened their bbq, the food wasn’t there. When I said the picture was just an indication of what you can cook on it she said she’d 4 more at home in the freezer. pic.twitter.com/vSui3VQODs
— BillyBudd23 (@billybudd23) April 5, 2019
When I was doorman I had many a conversation that went like this:
Me: "Sorry fella, not tonight"
Me: "Because you're too drunk mate. Sorry"
Fella: "That's bullsh-" (proceeds to fall over). https://t.co/9ZuilhLkLc
— Defence With A 'C' (@defencewithac) April 5, 2019
Customer: I’d like a cappuccino – no chocolate on top, no foam and no milk.
Me: … so you’d like a black coffee?
Customer: No, I only like cappuccino. I WANT a cappuccino!
Me: *makes a black coffee*
Customer: Perfect! I don’t understand why you had to be so difficult about it
— Lisa Taylor (@lisa_anne9999) April 5, 2019
Got called out because the owner said he could smell carbon monoxide coming from his boiler. Tried to explain. He’s was having none of it.
— Huw Barrett (@Huwbut) April 5, 2019
I used to work in a tearoom type cafe. A customer sent a scone back to the kitchen, claiming there was too much cream on the scone. The jam and cream was served seperate. He had put it on himself.
— Sianiellen (@sianiellen) April 5, 2019
Worked in a hotel for a while. Couple tried to check in, I couldn’t find a record of their booking. Bafflement ensued, and obviously it’s my fault we’ve lost the booking. Then they realised they’d turned up a day early.
— Rhiannon Sandy (@RhiannonSandy) April 5, 2019
Not a customer . . But a patient did smack me in the face because I hurt his arm taking his plaster off . . Does that count? https://t.co/lhVA4V4XsO
— Nurse Jones 🏴🏴 (@cymrugess) April 5, 2019
I work at a hotel waiting banquet tables.
We have a set menu for every event.
As I put down the only available main (chicken) this woman tell me “I didn’t order chicken”.
I just looked at her and said “sorry, darling, no one ordered chicken, it’s the organisers’ choice.”
— Tobias (@thetobysaurus) April 5, 2019
This meal was sent back as inedible and customer wanted a refund pic.twitter.com/oPTtjy70VY
— Commercial Inn (@Commercial_Inn) April 5, 2019
“I want an Americano but last time I was here they called it a latte. I don’t want a latte.”
“Oh, okay, sorry. Do you want anything in it?”
“Yeah, no water, steamed milk instead, sugar free vanilla and foam.”
“Uh. That’s a latte.”
“But Americanos are cheaper.”
— Genevieve (@IneloquentGirl) April 5, 2019
I was a butcher and someome rang asking me to break down a whole pig for her. I said ‘Yeah, sure its £30″ then she asked if she could film me doing it on her phone so she wouldnt have to pay in the future. Phone went down pretty quickly
— Mei (@MeirionRoberts2) April 5, 2019
Too many to recall but probably my favourite is when I brought someone a calzone and when I put it down in front of them seeing their shocked face at the folded dough in front of them as they said “what’s this I ordered a calzone pizza”
— Anthony C. Beale (@Bealeionaire) April 5, 2019