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How housing benefit works will have you facepalming into next week

Here’s someone called Pam Thompson who took to Twitter to share her exasperation at the benefits system which did this to her disabled brother.

And it was shared thousands of times because people just couldn’t believe the system could operate like this. Although, in the current environment, nothing should surprise us.

So it’s human error rather than the system, it would appear, although there’s not very much humane about the system.

She later posted an update

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