This man’s story went viral because it’s sad, lovely, and a lesson for us all

This is a chap called James Gleave who by his own admission usually tweets ‘rubbish about transport and football’.

But on one journey home he saw a woman who he thought might need some help and what happened next meant so much to him he shared it online.

His story resonated with so many people it went madly viral. This is why.

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