Mobile News: Thousands of O2 customers across the country have been bitterly disappointed that nobody tried to call them during the recent 24-hour network outage.
The mobile network was facing a massive consumer backlash today after hundreds of thousands of customers were left without any service for almost a day, leading them to believe they probably had dozens of missed calls and texts.
“Nearly a day without a working phone and not a single call,” wrote one angry customer on Twitter. “Nothing, no-one called me for a chat, no-one texted me to see if I fancied going down the pub. I feel so alone and friendless and I blame O2 for that.”
“I thought O2 had been down for the last month,” wrote another customer. “At least that’s how I try and keep my self-confidence up in the face of such incessant loneliness.”
The company – the second biggest mobile carrier in the UK – has apologised for the lack of its customers popularity. The O2 helpline was reportedly impossible to get through yesterday, due to the overwhelming number of customers desperate to talk to someone.
Story: Simon Swatman
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